How Many Jobs Are You Losing to Missed Calls?
The hidden cost of unanswered phones - and what to do about it.
Featured image placeholder
Here's a sobering statistic: the average plumber misses 3-4 calls per day while on jobs. That's 15-20 missed calls per week.
Now here's the really painful part: research shows that 85% of people who can't reach you won't leave a message. They'll just call the next plumber on their list.
The Hidden Cost
Let's do some quick maths. If you miss 15 calls per week, and 85% of those callers don't leave messages, that's about 12-13 lost leads per week.
Even if only half of those would have converted to jobs, and your average job value is $400, you're looking at roughly $2,400 per week in lost revenue. That's nearly $10,000 per month.
Why Call-Back Doesn't Work
You might think you can just call people back. But there are two problems:
- Most people don't leave messages
- Even when they do, by the time you call back (often hours later), they've already booked someone else
Plumbing problems feel urgent. When someone's toilet is overflowing, they're not waiting around for callbacks. They're calling every plumber they can find until someone answers.
The Solution: 24/7 AI Call Answering
This is exactly the problem AI receptionists solve. Every call gets answered instantly, 24/7. The AI qualifies the lead, captures their details, and can even book them into your calendar.
You get a text with the job details when you're ready to respond. No missed opportunities.
Real Results
Dave from Reliable Plumbing in Wellington was missing 3-4 calls per day. After setting up an AI receptionist, he captured an extra $5,000+ in jobs per month - jobs that would have gone to competitors.
The AI receptionist paid for itself in the first week.